FAQ
Q. What is epoxy resin?
A. Epoxy resins are a class of prepolymers and polymers that, when combined with hardeners or curing agents, will form a strong, durable substance; ideal for creating long-lasting art.
Q. Is epoxy resin food safe?
A. The premium high quality resins that I use are "food grade safe" once cured, and meet all standard requirements.
Q. Do I offer customizations?
A. Absolutely! I offer customized options to suit your design and colour preferences.
Q. Do you offer returns or exchanges?
A. Each one-of-a-kind piece you order is a Seashells and Sunshine Ocean Art original. Returns and refunds are not accepted. In the event that an item has arrived damaged from the shipping process, please contact us to have a replacement created for you or a refund issued.
Q. Do you ship globally?
A. We are currently selling our products in Canada and the United States. However, if you are based outside of those countries and are interested in purchasing some of our unique pieces, please fill out a form on the "Contact" page, and we will gladly consider your request and discuss potential options!
CLEANING AND MAINTENANCE OF YOUR PRODUCT
Q. How do I clean and care for the resin art and soy candle products?
A. Cleaning and maintaining resin art is easy! Use a soft cloth to wipe the products. Do not submerge in water. It is NOT dishwasher safe. Keep out of direct sunlight and extreme hot and cold temperatures to retain the quality and shape of the piece. For candles, please remember to always be in the same room when your candles are lit, and to slightly trim the wick before every use.
PAYMENT METHODS
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Cash
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E-Transfer
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PAYPAL